Appeals

Think we got something wrong? Tell us.

Owners can appeal results for free, within 90 days, and appeal outcomes are shown on the claim. Anyone can send us a source.

If you made the episode or video

  1. Open the check in your account and choose "Appeal this result" on up to 10 claims.
  2. For each claim, send the link to a better source, or say what was misread.
  3. Our software checks those claims again with your sources added, under the same rules. Your own sites never count as a source for your own claims.
  4. If a result changes, a new check is published and the history shows it. If nothing changes, the claim shows "Appeal reviewed. No change." with the date.

Appeals are free. One open appeal per episode or video, at most 2 appeals for each check and 3 a day for each account, within 90 days of the check. Up to 20 source links in total for each appeal, each starting with https. A claim whose sources we read again in the last 7 days cannot be appealed again yet.

If our software made a mistake

If a page was misread or the software crashed, a member of staff can confirm a system fault. That orders a free re-run, refunds the check, and adds a public note to the page. Staff can never set a result.

Report a mistake on any public page

Anyone can send us a source for any claim on a public page. We store every report. Reading them and using their sources in later checks is coming soon. A report does not change a result by itself: only the owner's appeal, or a new check, can do that.

The claim number is in the claim's link, after /c/.